Malware Analyst Intern

Job Description


Cofense is seeking a motivated Intern to join our Triage Phishing Defense Services Team. The Intern will learn, actively monitor, and process phishing threats reported by our customers.  The ideal candidate will have excellent written and verbal communications skills and be a team player willing to adjust to the dynamic needs of a fast-paced company.



Primary responsibilities:


  • Monitor Triage systems for new customer reported suspicious emails
  • Perform initial assessment on reported suspicious emails to determine if email poses a threat to the customer, or is benign
  • Initiate threat analysis case for emails that pose a threat to the customer, and escalate to Sr. Threat Analysis team member
  • Assist Sr. Threat Analysts during investigations
  • Maintain ownership of cases opened for customers including updating cases, communicating with the customer, and documenting resolution
  • Assist in production of monthly customer reports
  • Maintain adequacy of skills by attending approved conferences, training, and other related events
  • Assist with creation and maintenance of products including updates and upgrades, backups, and troubleshooting
  • Respond to customer requests submitted via ticketing systems and other communication channels
  • Work with the data team to generate metrics
  • Participate in development and enhancement of the product with the Professional Services Engineering team
  • Other duties as assigned

The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice.



Desired Skills and Experience

  • Experience in Python programming
  • Knowledge of TCP/ IP
  • Experienced in Excel
  • Enrolled in a Cyber or Information Security, Digital Forensics, or Computer Science degree program preferred

Why Join Us?

  • This is an opportunity to grow your professional skills for your career and your resume
  • Our office and team culture are important to us; employees and their feedback matter
  • Cofense is a top-rated and fun/ untraditional work environment 

Position Highlights:

  • This is a paid internship: $15 per hour.
  • The internship runs from May 21st - August 3rd.
  • You will not be asked to work more than 29 hours per week.
  • We will have outside activities and fun events.
  • We provide free lunch for our Lunch n Learn sessions.
  • You will be assigned a dedicated mentor who will give you assignments to help you learn and grow your knowledge base.
  • We really like tacos. And Star Wars.
  • We can only consider those over 18 years of age who are currently enrolled in a trade/ college/ university program.


  • Birmingham, AL Office

Cofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


EEO Category

Administrative Support Workers
Contact Information