Business Systems Analyst IV

Protective Life
Job Description

Protective Life is looking for a Business Systems Analyst for the IT Enterprise Systems Team. The environment you will support includes multiple enterprise service systems. Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements is critical to this role. Ability to manage multiple, concurrent projects, activities and tasks under time constraints as well as having excellent facilitation and organizational skills are required.  We are looking for a strong analytical; problem solving Technical Business Analyst who is self-motivated and who enjoys working with and building strong relationships with internal and external stakeholders throughout the business to craft solid requirements and documentation. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment is critical to the success of this role. 


  • Elicit, compose and maintain requirements using interviews, group facilitation, prototyping, data analysis, business process descriptions, use cases, user stories, business analysis, and workflow analysis.

  • Manage functional testing cycles including test planning, script development, status reporting, and test execution

  • Acts as a lead consultant on projects that are very large, the most complex and/or deal with multiple divisions.

  • Represents the team in interdepartmental projects and corporate initiatives; consults with the business area on the most complex system-related issues and makes recommendations for better utilizing the available technology.

  • Create and review user stories  and other technical documents with stakeholders to ensure business requirements are adequately reflected in technical planning documents

  • Ability to perform business analysis within the department and cross-functionally across the organization, evaluate issues, identify possible solutions, and negotiate resolution with stakeholders.

  • Facilitates business requirements analysis and functional design work sessions including creating business presentations, communications, and documentation

  • Lead functional design including demonstrations to stakeholders to validate approach

  • Identifies creative solutions to business requirements, analyzes the strengths and weaknesses of alternatives, and provides recommendations

  • Experience providing product management support such as prioritization and backlog grooming.


  • Must have a minimum of 5 years experience as a Business Analyst

  • Must have a minimum of 5 years experience with either Waterfall SDLC or Agile / Lean methodologies

  • Bachelor’s degree is preferred

  • Familiarity with Agile / Lean methodologies, Scrum process, and role of Product Owner is helpful

  • Some accounting, claims, and finance experience is helpful

This position requires strong analytical, problem-solving, and organizational skills, along with proper prioritization of multiple assignments, while maintaining a sense of urgency to meet individual and team strict deadlines and goals. The incumbent must demonstrate leadership ability among peers. Excellent oral and written communication skills are needed for effective collaboration with others, both internal and external to the company, to achieve desired results. The position should show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.

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